Our roofing warranty

Free Estimate(408) 315-1929

Quick answer

Golden Sky Roofing Inc backs its installation with a 5 year workmanship warranty, and the roofing materials carry the manufacturer’s limited product warranty. The terms are in writing before work starts, and you can ask for a copy at any time. If something goes wrong, call us and we come out.

Two warranties on every roof

A roof is protected by two different promises, and they come from two different places.

The workmanship warranty comes from us. It is a 5 year warranty on our installation work, and the written terms you receive before work starts spell out exactly what is covered.

What the workmanship warranty is for

A roofing contractor controls the part of the job that is not visible once it is finished: the layers under the roof surface and the small details at every edge. The workmanship warranty exists so that those details are our responsibility for 5 years after the job.

The exact wording of what is and is not covered is in your written warranty paperwork.

What the manufacturer’s warranty is

The manufacturer’s limited product warranty comes from the company that made the roofing material. It covers the product itself. Its length and terms vary by manufacturer and by product line, so we do not quote a number here. We tell you which product is going on your roof and give you the manufacturer’s warranty document for it.

You see the terms before work starts

The warranty terms are part of the information you receive in writing before any work begins, alongside the scope and price in your proposal. You can ask for a copy at any time.

If any term is unclear, ask at the estimate. The estimate is free and the questions are part of it.

If something goes wrong

Call the office at (408) 315-1929 during business hours, Monday to Friday, 8:00am to 5:00pm, or write to office@goldensky-roofing.com. What happens next:

  1. We take down what you are seeing and where.
  2. We come out and look at the roof.
  3. We work out what caused it before we say anything about who is responsible.
  4. If it is a problem with our work, we take care of it.
  5. If the cause is not our work, we tell you plainly what we found and talk through your options.

Looking after your roof

A few habits make the biggest difference, and they cost little:

  • Keep your proposal and warranty paperwork where you can find them.
  • Call early when you see a stain, a lifted shingle or a loose piece of flashing. Small problems are cheaper and easier to trace.
  • Keep roof surfaces free of heavy debris. For homeowners who want help with upkeep, see our residential upkeep page.

Warranty questions

(408) 315-1929

The workmanship warranty is 5 years. The manufacturer’s limited product warranty is separate, and its length depends on the product installed on your roof.

The manufacturer of the roofing material provides it. We tell you which product your roof uses and give you the manufacturer’s warranty document.

We find the cause first. If it is our work, we take care of it. If it is something else, we tell you plainly what we found and what your options are.

Yes. The terms are in writing before work starts, and you can ask for a copy at any time.

The terms for each job, including repairs, are stated in the written proposal you receive before work begins. Ask us at the estimate and we will point to the exact wording.

Ready to talk about your roof?

Call (408) 315-1929 for a free on-site estimate. Read how a project runs on our process page, or see roof replacement and roof repair. Monday to Friday, 8:00am to 5:00pm. Se habla español.

(408) 315-1929